Refund Options

At Sanitary Mart India, we want to ensure your satisfaction with your purchases. We offer the following refund options:

• • Damaged Products: If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will arrange for a return and provide a full refund or a replacement product, based on your preference.
• • Stock Return Refund: If you wish to return a product that is not damaged and is in its original condition, you may be eligible for a stock return refund. Contact our customer support team for details on the return process.
• • Shipping Method: The shipping method you choose at checkout can influence the estimated delivery time. Express shipping options typically result in quicker delivery.
• • Other Cases: We consider other refund requests on a case-by-case basis. Please reach out to us if you have specific concerns or situations not covered above.

Return Process

If you are eligible for a refund, please follow these steps:

• • Contact our customer support team within 7 days of receiving your order to initiate the return process.
• • Follow the instructions provided by our team for returning the product.
• • Once we receive the returned product and assess its condition, we will process the refund as per our policy.

Contact Us

If you have any questions or need assistance with a refund or return, please contact our customer support team at:
Email: contact@sanitarymartindia.com